We do not issue refunds or returns on artwork. If you have a specific request, please email our team at info@nancygrahamart.com.
Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Also, please send a detailed photo of the damaged item along with the order number.
Sale items are not eligible for replacement or refunds.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Exchanges
Please contact our studio at info@nancygrahamart.com if you have received an item that was damaged during shipping. Our team will evaluate your request for an exchange. Please include photos of any damage, so that our team can properly assess the situation.
If you receive an item that arrives not as pictured or advertised on our website, please email our studio at info@nancygrahamart.com.